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Serving Wineries in Napa, Sonoma, Santa Cruz, Monterey and Beyond

DIGIVINO WEBSITE MAINTENANCE PACKAGE PRICING

We offer affordable maintenance packages to keep websites secure, up-to-date, and functional for users. Issues like malware attacks, expired software, or lost custom coding can take a website down. That’s why the software updates, website maintenance and, up-time monitoring 24/7 that we provide are so important. We care about you, your business, and keeping your website beautiful and functional. Get started today or contact us to discuss your options.

Below, you will find feedback from some of our clients, an FAQ about website maintenance, package comparison, pricing options, and info about hosting

Pricing Options
BOUTIQUE WEBSITE
$199/mo

Based on $ 1,188 billed annually.

BOUTIQUE WEBSITE MAINTENANCE & SECURITY ESSENTIALS

The smallest maintenance package that we offer should be a perfect fit for you if don’t make frequent updates or changes to your website and don’t have over 500 visitors per month or 50 SKUs.

  • Semi-annual website backups ($150 – $450 value)
  • Quarterly software updates, followed by QA testing* ($250 – $700 value)
  • Up to 10 hours per year of edits and website enhancements ($1,350 value)
  • Uptime monitoring and daily malware scanning with Sucuri and annual SSL certificate update ($350 value)

* Sometimes the automated updates of third-party software or the website platform (such as WordPress) break the custom code on a website or other functionality. That’s why we conduct testing after each update and notify you if there are any issues.

ESTATE WEBSITE
$275/mo

Based on $ 2,100 billed annually.

ACTIVE WEBSITE MAINTENANCE & SECURITY ESSENTIALS

This maintenance package will suit your small business well if you have 500 to 1,000 visitors per month and fewer than 100 SKUs.* It includes:

  • Quarterly website backups ($300 – $900 value)
  • 6 software updates per year, followed by QA testing ($375 – $1,050 value)
  • Up to 20 hours per year of edits and website enhancements ($2,700 value)
  • Uptime monitoring, daily malware scanning with Sucuri and annual SSL certificate update ($450 value)

* For higher volume websites, please contact us directly to discuss your options.

BOUTIQUE WEBSITE
$118/mo

BOUTIQUE WEBSITE | MAINTENANCE & SECURITY ESSENTIALS

The smallest maintenance package that we offer should be a perfect fit for you if don’t make frequent updates or changes to your website and don’t have over 500 visitors per month or 50 SKUs.

  • Semi-annual website backups ($150 – $450 value)
  • Quarterly software updates, followed by QA testing* ($250 – $700 value)
  • Up to 10 hours per year of edits and website enhancements ($1,350 value)
  • Uptime monitoring and daily malware scanning with Sucuri and annual SSL certificate update ($350 value)

* Sometimes software updates can break the custom code on a website or other functionality. That’s why we conduct testing after each update and notify you if there are any issues.

ESTATE WEBSITE
$199/mo

ACTIVE WEBSITE | MAINTENANCE & SECURITY ESSENTIALS

This maintenance package will suit your small business well if you have 500 to 1,000 visitors per month and fewer than 100 SKUs.* It includes:

  • Quarterly website backups ($300 – $900 value)
  • 6 software updates per year, followed by QA testing ($375 – $1,050 value)
  • Up to 20 hours per year of edits and website enhancements ($2,700 value)
  • Uptime monitoring, daily malware scanning with Sucuri and annual SSL certificate update ($450 value)

* For higher volume websites, please contact us directly to discuss your options.

I didn’t think a small wine producer like me would be attacked by malware and hacking. If I had protected my website earlier, it would have saved so much time and money. Now I use DigiVino’s annual protection plan and I wouldn’t go back.

Linda McGuire
Owner, Life Wine

I can’t believe it has been 10 years! My goodness.
You have been a wonderful asset to the Keenan cause and I thank you very much!
Cheers,

Frequently asked questions

Understanding Website Maintenance & Security

When a client’s site goes down after an automated software update, a change with the WordPress platform, or a malware attack – these are some of the questions they ask us. Unfortunately, these occurrences are not rare in the World Wide Web. That’s why we offer solutions to avoid this in the future:

WHY DID MY SITE GO DOWN?
This may have happened because your website contains custom coding, which needs to be manually preserved during WordPress updates. Unfortunately, this is one of the realities of enjoying a unique site, while using the world’s most popular content management system, WordPress.

WHY DOES WORDPRESS ADMINISTER UPDATES?
With increasing concerns for website security, WordPress tries to stay one step ahead of hackers and malware by issuing security updates. In addition, WordPress periodically adds enhancements and new functionality. For all of these reasons, WordPress issues periodic updates, some of which are forced via automation, rather than optional.

IS THERE A WAY TO AVOID AN INTERRUPTION OF SERVICE IN THE FUTURE?
Interruptions in service can be minimized by maintaining your website, keeping not only WordPress up to date, but also maintaining current all of the software and plugins your site employs. We have website maintenance packages to make sure your site is updated regularly while maintaining your custom code. We also can help you get a malware protection scanner in place if you have a critically important site to protect. Uptime scanning is also important, as it notifies you (or us!) in the unfortunate event of your site going offline so that we can help you get it back up and running ASAP.

DO YOU HAVE A WEBSITE MAINTENANCE PACKAGE FOR SOFTWARE UPDATES AND WEBSITE ENHANCEMENTS?
Because we know how important it is to keep your website maintained with the latest software updates, as well as any edits or enhancements you desire, DigiVino and GOsustainably offer website maintenance packages. The smallest, which we believe would be perfect for you, is $99/month and includes bi-annual website backups, monthly software updates, and up to 10 hours/year of edits and website enhancements per your request. This package also includes daily uptime and malware scanning and up to 10 additional hours per year of malware cleanup, should you ever need it.

IT SEEMS CHEAPER TO GET MY OWN WEBSITE HOSTING, FIREWALL, UPTIME SCANNER, MALWARE SWEEPS, HACKING FIXES, SOFTWARE UPDATES, AND DO MY OWN BACKUPS
If you have a site that you highly depend on daily, we strongly suggest doing all of these things at a minimum to keep it running smoothly. After all, you wouldn’t drive your car every day without ever giving it a tune-up, would you? If you decide to find, install and maintain these services on your own, we applaud you. That said, many of these services and products require technical setup and upkeep, which we can help you with upon request, at our standard rate of $135/hour for basic service and $165/hour for advanced engineering.

I WOULD LIKE MORE FREQUENT WEBSITE BACKUPS, ON-GOING EDITS, AND UPDATES TO MY SITE, and/or OTHER SERVICES
We are happy to provide additional website development and support services as you desire. We provide maintenance hours in 5, 10, and 25-hour retainers, which are purchased in advance and replenished when low. 25-hour retainers are sold at the reduced rate of $100/hour. Otherwise, our standard rates apply. In either case, we track time spent and deliver updated hours reports when it is time to replenish hours.

Compare Website Maintenance Packages
BOUTIQUE ESTATE
Semi-annual website backups ($150 - $450 value)
Quarterly software updates, followed by QA testing* ($250 - $700 value)
Up to 10 hours per year of edits and website enhancements ($1,350 value)
Uptime monitoring and daily malware scanning with Sucuri and annual SSL certificate update for a boutique website ($350 value)
2 extra website backups per year ($150 - $450 value)
2 extra software updates per year, followed by QA testing ($375 - $1,050 value)
10 extra hours per year of edits and website enhancements ($2,700 value)
Monitoring, daily malware scanning with Sucuri, and annual SSL certificate update a larger website ($450 value)
Value up to $2,850 up to $7,150

A Note About Website Hosting

To keep a site running 24/7 requires that it be stored and accessible on a computer that never gets shut off.

That computer is called a server, and typically is located somewhere secure, with backup energy sources and monitoring to ensure it runs well. Just like websites require maintenance, so do servers. At DigiVino, as a courtesy and convenience, we offer hosting services for our clients. Unlike some of the server farms out there, we administer this service on behalf of our clients, so that they do not have to deal with the technical aspects of maintaining a server. We have taken the time to do the research and find the most reliable hosting environments, so our clients don’t need to do so. We host our websites on a third party system, which offers state of the art connection and content delivery for our clients. If we ever find that the third party system we use is not up to par, we migrate our clients’ websites for them, so they don’t have to worry with these technical details. Our clients are in the business of making and selling wine, they have enough to do without dealing with computer software and hardware. That’s why we do it for them.  Our hosting service starts at $350/year.