Why business should not fear Yelp!

Many businesses are afraid of Yelp! BUT FEAR NO MORE: DigiVino is hear to tell you that:

  • Whether or not you follow your own company on Yelp, your customers and prospects are using it
  • If you take the time to cultivate positive relationships with all Yelpers (especially the Grumps) good karma will abound and your ratings will go up
  • Often times someone just woke up on the wrong side of the bed and needs some encouragement (or incentive’s) to correct an unhappy review
  • Most importantly, use Yelp! to cultivate a proactive dialogue with customers

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